Terms &
Conditions
Please Read
Health / Medical Problems & Senior Pets
Some medical conditions can make grooming stressful on pets.
Please Inform The Groomer If Your Pet Has Ever Been Diagnosed or you have ever suspected any health conditions. Heart Problem, Arthritis, Back or Neck pain, ear issues, or Any Other Medical Condition. Every attempt will be made to minimize the stress which could exacerbate a pre-existing condition. This may mean altering some standard procedures such as not using a dryer or expecting the pet to stand still for extended periods. This could change the final grooming appearance. If the pet becomes excessively stressed or show signs of medical compromise the groom will stop, and you will be contacted about the best way to proceed.
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Emergency Veterinary Treatment
I agree to allow Blingbabes Groom Room to obtain medical treatment for my dog, if it appears that, he/she is ill, injured or exhibits any other behavior that would reasonably suggest that my Dog may need emergency medical treatment. This would be a Veterinarian Practice suitable at the time. Furthermore I agree that I am solely responsible for the full cost of any such medical treatment incurred, including but not limited to examination and transportation costs.
Aggressive Pets
Owners MUST inform us, if your dog bites, has bitten, or is aggressive to people, other pets or specific grooming procedures. In some cases, use of a muzzle maybe used, this will not harm your pet, and protects both the pet and the groomer.
However we reserve the right to refuse/stop services for such pets at any time before or during the grooming process.
Knotted Matted Pet Coat
Pets with a matted coat need extra attention lengthening the grooming session. Matts left in a pets coat can cause significant damage to a pets skin. We will not cause undue stress whilst de-matting your pet. Matts are difficult to remove and may require your pet to be shaved. It is not uncommon for underlying skin problems to present once matts are removed, including parasites (fleas/ticks, infections (yeast/bacteria) or wounds. Your Groomer will speak with you about any such findings.
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Illness - Disease - Parasites
Animals with Certain Health Conditions will not be permitted in the Groom Room, such as Kennel Cough, Ringworm, Parvo, Parasites and various other highly infectious illness or diseases which may be harmful to people and animals. If your pet has been diagnosed or you suspect your pet has any Illness Disease or Parasites please call us for the best advice on how to proceed. If Illness Disease or Parasites are identified with your pet during the grooming process the groomer will stop the Groom and You will be charged an additional fee for de-contamination procedure and temporary closure of the premises. Please note that Illness Disease and Parasites are a serious Health Hazard to humans and animals and it is your responsibility to safeguard your animal and the welfare of others.
Double Coated Breeds
Shaving a double coated breed can result in slow regrowth or occasionally failure of the coat to regrow at all. This has nothing to do with the method of grooming but rather the growth pattern of these types of coats. In some cases, the coat regrows but the colour and texture may be different. This is an inherent risk of shaving these types of dogs and should be seriously considered prior to proceeding with the shaving. Shaving down heavy coated dogs does not offer relief from heat, it will make them less able to regulate their body temperature.
If shedding or excessive heat is the concern then a Blingbabes Groom Room de-shedding routine is the perfect solution.
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Accidents
There is always the possibility an accident could occur. Grooming equipment is sharp. Even though we use extreme caution and care in all situations, accidents could occur including cuts, nicks, scratches, quickening of the nails etc. In most cases this can happen when a pet is wriggling or moving around. Rest assured every precaution will be made to ensure your pet is groomed as safely as possible.
Booking Process
No-Shows - Cancellations - Re-scheduled
A booking fee is required to secure your booking. The booking fee will be deducted from the total charge on the scheduled appointment only.
Please check to ensure your availability before booking your appointment. Please be respectful of our time as we operate on an appointment only basis for the benefit of an Individual Grooming Experience for your Pet. No-Shows or Cancellations have a negative impact on our ability to function as a Business. Therefore No shows and cancellations within 7 working days are subject to a No Show Fee per pet, up to the cost of the Groom or Estimated Groom Total.
Any Cancellation and Re-scheduled appointment will incur an additional Booking Fee to Re-book.
Dog Photos and Video Release
I agree to allow Blingbabes Groom Room Owners, and Agents to use my Dog’s name and any images or likeness of my Dog taken while he/she is at the grooming salon, in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade or promotional materials. This includes the right of CCTV and its usage. I agree that this provision shall be binding on me and all of my successors, heirs, legal representatives and assigns.
Personal Property
A Dog’s collar and lead maybe removed in the grooming area. Please ensure you collect all items belonging to you and your Pet. Blingbabes Groom Room is not responsible or liable for any lost, stolen or damaged personal property left on the premises including in your vehicle.
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Legal
Assumption of Risk and Indemnification
If you are not the sole owner or representative of the Pet you agree your acceptance of terms and conditions is sufficient to enter into for and on behalf of any other owner or representative. Accepting terms and conditions includes assumption of risk, release of indemnity rights, waiver of legal rights to pursue any Legal Action against Taylor Ferguson Blingbabes Groom Room or any associated party.
Updates
This document is subject to regular updates. It is your responsibility to ensure you read these terms and conditions prior to each and every booking you make with Blingbabes Groom Room. Terms and Conditions cover the duration from the date of acceptance to present date.
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Acceptance Of Terms & Conditions
Simply Text or WhatsApp "I Accept T&C's" to Blingbabes Groom Room